Check the head and body separately

Do not identify material by touch alone. Softness varies between formulations, and a product described as having a “silicone head” may have a TPE body.

For example, Jiusheng lists full silicone, full TPE, and hybrid configurations separately. Jiusheng’s material configurations ↗

Identify features that change the method

SY Doll’s care article emphasizes cleaning after use and consulting the supplied instructions. It does not establish one full-body interval for every configuration. SY Doll’s care guidance ↗

Get everything ready before moving the doll

Keep clean water, soft towels, and the approved tools within reach so you can keep the body supported throughout cleaning.

A product labeled “sex toy cleaner” is not automatically suitable for every TPE formulation, silicone finish, adhesive, or painted area. Follow the approved cleaner’s dilution and rinsing instructions; do not invent a stronger mixture.

Are powder, oil, and stain remover essential?

Care powder may be recommended for particular external surfaces. Conditioning oil belongs only in routines where the manufacturer specifies it. Stain remover treats certain discoloration problems, while makeup remover can intentionally remove cosmetic details.

For example, Irontech’s TPE cleansing oil has an explicit makeup-removal function. Do not treat it as a routine facial cleanser when you want to preserve the original makeup. Irontech’s TPE cleansing oil instructions ↗

1. Set up a stable cleaning area

   Rest the doll securely on a clean, padded surface. Keep fresh towels and rinse water close by. If moving into a bathtub is difficult, check whether the manual permits cleaning in place with a damp cloth. Plan how to collect water before flushing channels.

2. Remove clothing and loose accessories

   Remove jewelry and clothing that could scratch, become wet, or transfer color. Take off a removable wig if it interferes with cleaning. Only detach components designed to be removed.

3. Protect sensitive areas

   Locate the neck connection and electronic parts. Follow the model’s instructions for keeping these areas dry. Do not assume a silicone exterior means the finished product is waterproof.

4. Clean gently

   Apply the approved cleaning solution with a soft cloth or sponge using light pressure. Avoid stretching the surface, using fingernails in folds, or repeatedly scrubbing a mark that is not lifting.

5. Remove the cleanser

   Use clean water and a fresh cloth, or the rinsing method allowed by the manual. Pay attention to folds and places where cleaning solution collects.

6. Blot away surface water

   Gently pat with a soft towel, then continue with the external and internal drying checks.

Stella Dolls’ surface-care guide describes gentle washing, towel patting, and complete air-drying before storage. Stella Dolls’ maintenance guide ↗

For example, Dolls Castle specifies mild soap solution in its included cleaning device, followed by clean-water rinsing. Dolls Castle’s official care guide ↗

Galatea instructs owners to wash detachable inserts separately and reinstall only after complete drying. Galatea’s official care guide ↗

Cleaning the mouth

Confirm that the head has a functional oral channel and that flushing is permitted. A closed sculpted mouth does not need internal flushing. Protect the eyes, eyelashes, hair attachments, connectors, and electronics. Follow the head’s drainage instructions so water does not enter areas intended to remain dry.

For example, Galatea describes absorbing excess moisture with a drying stick followed by natural air-drying in a ventilated area. The guide does not establish a universal drying time. Galatea’s official care guide ↗

Before you store the doll

• No visible water remains on the exterior or in folds.
• Internal areas have completed the model’s drying procedure.
• The insert and installation space are dry.
• Cleaning and drying tools have been removed.
• Clothing, towels, and storage materials are dry.

Use a storage position allowed for the body and skeleton. Avoid prolonged pressure, direct sunlight, and fabrics likely to transfer color.

Read MMIDoll’s storage guide ↗

WM’s TPE guide recommends supplied powder or cornstarch after drying; Stella’s guide excludes oil-based cleaning agents. These are separate product instructions, not one universal routine. WM’s TPE care instructions ↗ · Stella Dolls’ maintenance guide ↗

Adhesives, makeup removers, stain treatments, and everyday cleansers have different purposes. Do not substitute one for another.

For suspected mold, removing a visible mark does not establish that the part is suitable for use again. Tantaly’s guide advises stopping use when mold is found in a channel. Tantaly’s mold guidance ↗

When contacting support, provide the model, materials, affected location, products already applied, and when the change first appeared.